Welcome to UPSOAK TECHNOLOGIES PRIVATE LIMITED (Hereinafter UPSOAK)! Your laundry and dry cleaning partner who respects your privacy the most. We are committed to safeguarding your personal information to ensure smooth pickup and delivery of laundry and dry cleaning services in Tricity (Chandigarh, Panchkula, Mohali).
This Privacy Policy outlines how we collect and use your personal information on our website (www.upsoak.com) and mobile application to deliver a reliable experience. By using our services, you agree to our data collection practices.
We update our Terms Of Use and Privacy Policy from time to time, and any changes in policy will be effective as soon as they are posted on our website/application. Please check the policy periodically to keep yourself informed.
When users sign up through our website/application, they voluntarily submit the necessary information. Personal information includes name, email (if required), phone number, Date of Birth, Anniversary date, postal code, and physical address to opt for hassle-free pickup and delivery services. We also track how you interact with our website/application, such as which pages/categories you visit and which links you click, for our website/application performance evaluation. We may use cookies to gather the above-mentioned information.
Users' personal information is secure with us. We do not share/sell data to third parties. All aspects of our services, including order processing, pickup, and delivery, are managed by UPSOAK. We may share data with third parties such as Cashfree payment gateway to process the payment and provide laundry pick up and delivery services. To gain a comprehensive understanding, read Cashfree (T&C) and the Privacy Policy. Your personal data is safe, and we will strive to protect it from unauthorised access. However, no online electronic system is 100% secure. So, we can not guarantee users absolute confidentiality.
Our website/application may contain links to third-party websites. We are not responsible for the privacy practices of these website/application links. UPSOAK encourages its users to read the privacy policy of any third-party link they visit.
If you have any questions or concerns, you can contact us at [email protected] or dial (+91) 9936899168
D119, Industrial Area, Phase 7(Sector 73), Sector 73, Mohali (Punjab) 160055